Cookie Policy

This Cookie Policy explains how HomeWagger uses cookies and similar technologies on our website, mobile applications and related services (together, the “Platform”).

This Policy should be read alongside our Privacy Notice.

This Policy applies to users in the United Kingdom.

1. What Are Cookies?

Cookies are small text files stored on your device when you visit a website.

They help websites function properly, keep users signed in, remember preferences, improve security and understand how services are used.

Some technologies used within mobile applications perform similar functions without using traditional browser cookies.

Throughout this Policy, references to “cookies” include similar technologies where applicable.

2. Types of Cookies and Technologies We Use

We may use the following categories of cookies and similar technologies.

Strictly Necessary Cookies

These cookies are essential for the operation of the Platform.

They may be used to:

  • Keep users logged in;
  • Maintain secure sessions;
  • Protect against fraud and abuse;
  • Remember security preferences; and
  • Enable core functionality.

These cookies cannot be disabled because the Platform would not function properly without them.

Functional Cookies

These cookies help improve your experience by remembering preferences and settings.

They may be used to remember:

  • User preferences;
  • Accessibility settings;
  • Location preferences; and
  • Platform settings.

Analytics and Performance Cookies

These cookies help us understand how visitors use the Platform so we can improve functionality, performance and user experience.

Analytics information may include:

  • Pages visited;
  • Features used;
  • Navigation patterns;
  • Performance information; and
  • Error information.

Analytics data is generally aggregated and used to improve our services.

Notification and Communication Technologies

We may use technologies that support:

  • Push notifications;
  • In-app notifications;
  • Service communications; and
  • Preference management.

These technologies help us deliver important account and platform updates.

Optional Cookies

Where used, optional cookies may support enhanced functionality, analytics or other non-essential features.

Where legally required, we will obtain your consent before placing non-essential cookies or similar technologies on your device.

3. Cookies and Tracking in the HomeWagger App

The HomeWagger mobile application may use technologies including:

  • Secure device storage;
  • Authentication tokens;
  • Device identifiers;
  • Analytics tools;
  • Performance monitoring tools;
  • Crash reporting tools; and
  • Notification services.

These technologies help us:

  • Operate the app securely;
  • Maintain user sessions;
  • Improve performance;
  • Diagnose technical issues;
  • Deliver notifications; and
  • Improve user experience.

These tools do not give us access to your personal files, photographs, contacts or device content unless you specifically grant permission for a feature that requires it.

4. Third-Party Services

HomeWagger may use trusted third-party providers to support Platform functionality.

These providers may use cookies or similar technologies in accordance with their own privacy policies.

Examples may include providers used for:

  • Hosting and infrastructure;
  • Authentication and security;
  • Analytics and usage measurement;
  • Error and performance monitoring;
  • Notifications and communications; and
  • Payment processing.

We use analytics technologies, including Google Analytics, to understand how visitors use our website, improve performance, identify issues and enhance the user experience.

Analytics cookies are only used where consent has been provided where required by law.

The providers we use may change from time to time as the Platform develops.

5. Managing Cookies

You can manage cookies through your browser settings.

Most browsers allow you to:

  • View cookies;
  • Delete cookies;
  • Block cookies; and
  • Control cookie preferences.

Where available, you may also manage optional cookies through our cookie banner or consent management tools.

Please note that disabling certain cookies may affect the functionality and performance of the Platform.

Strictly necessary cookies cannot be disabled because they are essential for the operation and security of the Platform.

6. Consent

Where required by law, we will obtain your consent before placing non-essential cookies or similar technologies on your device.

You may withdraw or change your consent preferences at any time through available consent management tools.

7. Changes to This Cookie Policy

We may update this Cookie Policy from time to time.

The latest version will always be published on this page together with the updated revision date.

Where significant changes are made, we may also notify users through the Platform.

8. Contact Us

If you have any questions regarding this Cookie Policy, please contact:

hello@homewagger.org.uk

Last Updated: 5 June 2026

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